Refund Policy
Effective Date: 6th October 2025
Circularconnex Ltd provides clinical supply chain audits, supplier compliance reviews, and risk assessment reporting for cosmetic dentistry, aesthetic clinics, medispas, and dental professionals. Due to the highly personalised nature of these services, refunds are not typically offered once work has commenced.
If you are unhappy with any aspect of the service, please contact me directly, and I will take all reasonable steps to resolve the issue promptly and fairly.
Refunds will not be provided for:
- Completed audits, compliance reviews, or risk assessment reports
- Change of mind after the project has started
- Delays caused by incomplete or late client information
If a refund is approved, it may be partial and will reflect the proportion of work already completed.